Shipping Policy

We currently ship within the United States.

To provide faster delivery, orders are typically fulfilled from our U.S. fulfillment locations when inventory is available.

Free Shipping

We offer free standard shipping on eligible orders within the United States. No minimum purchase is required.

Any shipping charge that may apply to an order will be clearly displayed at checkout before payment.

Order Processing

Orders are generally processed within 1–2 business days, Monday through Friday, excluding public holidays.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Estimated Delivery Time

For items fulfilled from our U.S. fulfillment locations, estimated delivery is:

3–5 business days after shipment.

Business days are Monday through Friday and do not include weekends or public holidays.

Delivery estimates may occasionally be affected by factors including:

Carrier delays
Severe weather
High-volume periods
Customs or transportation procedures
Inventory replenishment requirements

While we make every effort to ship orders quickly, some high-demand items may require additional processing time due to inventory availability.

If additional processing time is required, we will contact you with updated information.

Order Tracking

Tracking information will be sent to the email address provided at checkout after your order ships.

Please allow up to 24–48 hours for the carrier’s tracking system to display the latest shipment updates.

Shipping Address Changes

Please review your shipping address carefully before completing your purchase.

To request an address correction, contact:

support@linkwayglobe.com

as soon as possible.

We cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to the shipping carrier.

Delivery Delays

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.

If we are unable to fulfill your order within the estimated timeframe, we will contact you with an updated estimate and available options.

You may choose to accept the revised timeframe or request cancellation and a refund for the affected unshipped order.

Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, please:

Check your mailbox, front door, reception area, and other secure delivery locations.
Ask household members, neighbors, or building staff whether they accepted the package.
Contact the shipping carrier using the tracking information provided.
Contact support@linkwayglobe.com with your order number if you still need assistance.

Lost or Damaged Packages

If your package arrives visibly damaged, contact support@linkwayglobe.com as soon as possible.

Please include:

Order number
Description of the issue
Clear photos of the package and product

If tracking has not updated for an extended period, contact us so we can review the available shipment information and assist with the appropriate next step.